Privacy Policy
Effective Date: July 3, 2026
Urena Roofing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our contact or service request forms.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out contact forms or request services. This information may include:
- Personal Identification: Name, email address, phone number, and physical address.
- Service Details: Information about your roofing needs, project details, and insurance claim status.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations.
- Provide and manage our roofing services.
- Send you service updates, promotional materials, or other information related to our services.
3. Security and Bot Prevention
To maintain the security of our website and prevent spam and automated abuse, we utilize Cloudflare Turnstile, an invisible spam prevention widget. Cloudflare Turnstile works by collecting and analyzing telemetry data, such as device and browser characteristics, IP addresses, and user-interaction data, to determine whether requests are human or automated.
This telemetry data is processed by Cloudflare as a third-party processor to secure our contact and inquiry forms. The processing is based on our legitimate interest in protecting our website from malicious activity, bot spam, and service disruption. For more information, please refer to the Cloudflare Privacy Policy and the Cloudflare Turnstile Privacy Addendum.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers (such as website hosts or email services) who perform services on our behalf, or when required by law.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@urenaroofing.com.